This page contains legal information about the privacy of the data you share with us and also your payment transactions.
It also lets you know how, where and why we use 'Cookies' on our website

U:BEE ONLINE LIMITED PRIVACY AND COOKIES POLICY


BACKGROUND:

U:Bee Online Limited understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, https://www.ubee.org.uk and will only collect and use personal data in ways that are described here, and in a way that is consistent with our  obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested at the point of purchase of one of the online courses offered by U:Bee Online Limited.  Please DO NOT proceed with your purchase unless you agree to the terms of the Privacy Policy.  If you have any questions or concerns, please contact us at info@ubee.org.uk.


1.            Definitions and Interpretation

In this Policy the following terms shall have the following meanings:  

“Account”           means an account required to access and/or use certain areas and features of Our Site;

“Cookie”             means a small text file placed on your computer or device by our Site when you visit certain parts of our  Site and/or when you use certain features of Our  Site. Details of the Cookies used by Our  Site are set out in Part 14, below; and

“Cookie Law”     means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

2.            Information About Us

https://www.ubee.org.uk   site is owned and operated by U:Bee Online Limited, a Private Company Limited by Guarantee Without Share Capital registered in England and Wales under company number 11561447.

Registered address: 71-75 Shelton Street, London, WC2 9JQ

Main trading address: PO Box 72357, London, SW18 9LX

Data Protection Officer: Marion Davies.

Email address: marion@ubee.org.uk

Telephone number: 0333 800 2017.

Postal address: As trading address


3.            What Does This Policy Cover?

This Privacy Policy applies only to your use of website. Our website may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.


4.            What Is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.


5.            What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

a)            The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.

b)            The right to access the personal data we  hold about you. Part 13 will tell you how to do this.

c)            The right to have your personal data rectified if any of your personal data held by us  is inaccurate or incomplete. Please contact us  using the details in Part 15 to find out more.

d)            The right to be forgotten, i.e. the right to ask us   to delete or otherwise dispose of any of your personal data that we hold. Please contact us  using the details in Part 15 to find out more.

e)            The right to restrict (i.e. prevent) the processing of your personal data.

f)            The right to object to us using your personal data for a particular purpose or purposes.

g)            The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

h)            The right to data portability. This means that, if you have provided personal data to us directly, we are  using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us  for a copy of that personal data to re-use with another service or business in many cases.

i)             Rights relating to automated decision-making and profiling, however, please note we do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us  using the details provided in Part 15.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we   hold about you changes, please keep us   informed as long as we  have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We  would welcome the opportunity to resolve your concerns ourselves  however, so please contact us  first, using the details in Part 15.


6.            What Data Do You Collect and How?

Depending upon your use of our Site, we may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. Please also see Part 14 for more information about our use of Cookies and similar technologies, we  do not collect any ‘special category’ or ‘sensitive’ personal data, personal data relating to children, data relating to criminal convictions and/or offences


Data Collected                                                               How We Collect the Data

Identity Information of First and Last Name          Via Sign up on purchase of Online Course.

Email Address                                                                 Via Sign up on purchase of Online Course.


7.            How Do You Use My Personal Data?

Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we will use your personal data, and our lawful bases for doing so:

What We Do What Data We Use Our Lawful Basis
Registering Your On Our Site Name and Email Address Legitimate Interest to Provide you With The Services You Have Requested
Providing and Managing Your Account Name and Email Address
Legitimate Interest to Provide you With The Services You Have Requested
Providing and Managing Your Access to the Site Name and Email Address
Legitimate Interest to Provide you With The Services You Have Requested
Personalising and Tailoring Your Experience on Our Site Name and Email Address
Legitimate Interest to Provide you With The Services You Have Requested
Administering Our Site Name and Email Address
Legitimate Interest to Provide you With The Services You Have Requested
Administering Our Business Name and Email Address
Legitimate Interest to Provide you With The Services You Have Requested
Supplying Our Products and Services To You Name and Email Address
Legitimate Interest to Provide you With The Services You Have Requested
Managing Payments For Our Products and Services Name and Email Address
Legitimate Interest to Provide you With The Services You Have Requested
Communicating With You Name and Email Address
Legitimate Interest to Provide you With The Services You Have Requested
Supplying You With Information that you have Opted Into. (NB:You Can opt out at any time) Name and Email Address
Legitimate Interest to Provide you With The Services You Have Requested

With your permission and/or where permitted by law, we  may also use your personal data for marketing purposes, which may include contacting you by email R [with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. We  will always work to fully protect your rights and comply with our   obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

We will only use your personal data for the purpose(s) for which it was originally collected unless we   reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we  do use your personal data in this way and you wish us  to explain how the new purpose is compatible with the original, please contact us  using the details in Part 15.

If we  need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we  will inform you and explain the legal basis which allows us  to do so.

In some circumstances, where permitted or required by law, we   may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.


8.            How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for a period of one year for completion of your course and the issuing and usage of a completion certificate.


9.            How and Where Do You Store or Transfer My Personal Data?

We primarily store all of your data in the UK, however some of the third party software that we use to provide our services are based in areas outside the UK so we are making you aware of this.  

We may store or transfer some or all of your personal data in countries that are not part of the European Economic Area (the “EEA” consists of all EU member states, plus Norway, Iceland, and Liechtenstein). These are known as “third countries” and may not have data protection laws that are as strong as those in the UK and/or the EEA. This means that we will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows:

We will only transfer your personal data to third countries whose levels of data protection are deemed ‘adequate’ by the European Commission. More information is available from the European Commission.]

The security of your personal data is essential to us, and to protect your data, we  take a number of important measures, including the following:

•             limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;

•             procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are  legally required to do so;



10.         Do You Share My Personal Data?

We  will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.

If we  sell, transfer, or merge parts of our  business or assets, your personal data may be transferred to a third party. Any new owner of our  business may continue to use your personal data in the same way(s) that we   have used it, as specified in this Privacy Policy.

In some limited circumstances, we   may be legally required to share certain personal data, which might include yours, if we are   involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

If any personal data is transferred outside of the EEA, we OR  will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 9.

If we  sell, transfer, or merge parts of our  business or assets, your personal data may be transferred to a third party. Any new owner of our  business may continue to use your personal data in the same way(s) that we   have used it, as specified in this Privacy Policy.

In some limited circumstances, we  may be legally required to share certain personal data, which might include yours, if we are  involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.


11.         How Can I Control My Personal Data?

11.1       In addition to your rights under the Data Protection Legislation, set out in Part 5, when you submit personal data via our  Site, you may be given options to restrict our   use of your personal data. In particular, we  aim to give you strong controls on our  use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us  which you may do by unsubscribing using the links provided in our  emails and at the point of providing your details and by managing your Account).

11.2       You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.


12.         Can I Withhold Information?

You may access certain areas of our  Site without providing any personal data at all. However, to use all features and functions available on our  Site you may be required to submit or allow for the collection of certain data.

You may restrict our   use of Cookies. For more information, see Part 14 and Cookie Policy


13.         How Can I Access My Personal Data?

If you want to know what personal data, we   have about you, you can ask us  for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us  everything we   need to know to respond to your request as quickly as possible.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our   administrative costs in responding.

We will respond to your subject access request within 21 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we  receive your request. You will be kept fully informed of our progress.


14.         How Do You Use Cookies?

Our Site may place and access certain first-party and third party Cookies on your computer or device. First-party Cookies are those placed directly by us   and are used only by us. Third party cookies are used by services we use to supply our products to you. We use Cookies to facilitate and improve your experience of our Site and to provide and improve our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and


The following are details of how we use First and Third-party cookies on our site:


We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.


•             We use cookies to recognize your device and provide you with a personalized experience.

•             We also use cookies to attribute visits to our websites to third-party sources and to serve targeted ads from Google, Facebook, Instagram and other third-party vendors.

•             Our third-party advertisers use cookies to track your prior visits to our websites and elsewhere on the Internet in order to serve you targeted ads. For more information about targeted or behavioural advertising, please visit https://www.networkadvertising.org/understanding-online-advertising.

•             Opting out: You can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page.

•             We may also use automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.

•             Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.


Web Analysis Tools


We may use web analysis tools that are built into the U:Bee Online Limited website to measure and collect anonymous session information.

In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.



15.         How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Marion Davies):

Email address: marion@ubee.org.uk.

Telephone number: 0333 800 2017.

Postal Address: PO Box 72357, London, SW18 9LX.


16.         Changes to this Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on our  Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our  Site following the alterations. We  recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 04 November 2018.